Installation
Preparation, requirements, and first steps for Armor, FileWall, and PEPack.
Read the FAQ→Support
Clear help, when you need it.
Find information about installation, licensing, and product use, or open a protected support ticket directly from this page.
Licensing
Information on purchase, activation, and suite management.
Go to purchase→Technical support
Diagnostics, events, and details that make a request effective.
Prepare a request→Support
What to include in a request
✓ Product and installed version
✓ Windows version
✓ Steps taken and observed result
✓ Relevant messages or events
The form below records the request and assigns a unique reference.Open a ticket
Describe the issue securely.
Your request is stored permanently and forwarded to support. Do not include passwords, private keys, payment data, or unrelated sensitive information.